Our aim is to "serve" you with prompt and friendly service. Our desire is that your gift purchasing from us will be a pleasurable one. Our goal is to treat each customer with great care and excellent service.

Shipping
We ship within the continental United States, Monday through Friday via UPS, USPS and Federal Express unless otherwise requested. Most orders are shipped within 24-48 hours. Please allow extra shipping time during the holidays. To avoid delivery delays and redelivery charges, please provide complete street address with zip code, company name (if applicable) phone number and if this is a gated community. Rural orders usually take an extra day to arrive.

Standard Shipping rates are as follows:

$1.00 to $29.00------------ $ 8.95
$30.00 to $49.00-----------$10.95
$50.00 to $74.00-----------$12.95
$75.00 to $99.00-----------$15.95
$100.00 to $124.00--------$19.95
$125.00 to $150.00--------$23.95

Packages shipped to Alaska and Hawaii are sent via USPS.
Most shipments take 3-5 business days.
Please call for Priority Shipping rates.

Hand delivery may be made within the Phoenix Metro area Monday though Friday. Call for rates and availability.

Ordering
Order on line with our secure shopping cart or call us on our toll free line. We are available Monday - Friday, 9 am - 5 pm (Mountain Standard Time). You may e-mail us with any questions. We will respond as quickly as possible.

Payment
We accept American Express, Discover, Visa and MasterCard. Checks and Money Orders are accepted for mail orders only.

Substitution Policy
Occasionally an item may not be available. We reserve the right to substitute an item with another of equal or greater value.

Return Policy
At Your Service makes every effort to insure the quality of our products. If you are not completely satisfied, please contact us within 48 hours from the time the gift is received. We will upon approval substitute the gift. Original items must be returned in original condition before a substitution will be sent. No item(s) will be accepted without authorization from At Your Service.